W H O ? ? ? Advanced hardware and software troubleshooting professional offering 20+ years of diversified experience. Keen ability to focus on problems, develop strategies, and provide timely resolutions. Strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity. Configuration and troubleshooting experience with various platforms, networks, hardware and software, including Cisco routers, VPN, LAN/WAN routing, remote access, and general networking, as well as the installation, customization, and administration of all Microsoft products. Experienced in Website Design and Development. Exposure to many industries including business, entertainment, financial, government, healthcare, transit and the internet. |